24x7 Remote MonitoringConstant monitoring of your business systems
i3Q can provide a constant and complete view of your infrastructure to help predict failures before they occur.
Knowing how your IT infrastructure is running on a daily basis is not something that should be a concern for business owners - the assurance that when your colleagues come in to work each day and are able to work to the best of their ability is assumed and unfortunate outages just cause disruption.
At i3Q we have a remote monitoring system that is able to provide a complete 24/7 view on your infrastructure and is able to predict failures before they occur. We have been utilising this type of technology for many years now to give clients peace of mind that their infrastructure is in safe hands at all times.
Through our remote agent we are able to identify issues that could occur, including, but not limited to, low disk space, power supply failures, system availability, hard drive errors, excessive memory usage, rogue services and problems with your anti-virus system. Our enhanced monitoring system can pro-actively fix many of these without you or us even knowing, but where issues need our interaction we are alerted via our centralised helpdesk system and can progress as required.
This service is provided by default on all Server systems and can be extended to also include workstations throughout your organisation.