Business computer support

At i3Q we can provide a support package that's right for you, from basic Desktop application support up to full enterprise-wide server and network support, covering the hours that suit you.

We know that no 2 customers are the same so tailor-made support packages are available.  Support can be provided over a range of timeframes (business hours Monday to Friday, business hours Monday to Sunday, 24x7, for example) and covering the equipment that you need support on.  We can provide software and hardware support on the full range of Hewlett Packard, Dell and other PC systems, as well as the full suite of Microsoft products and other PC applications, as well as Apple Macintosh products and operating environments. 

Working within Service Level Agreements is not alien to i3Q and we can tailor a support contract as required to meet with your business needs, providing regular update meetings with you, as well as regular reporting to show how we are meeting the SLAs that have been put in place.

Once a Support Contract is in place, you will have access to the full range of i3Q support offerings.  From our centralised Helpdesk function we can control your machine and see what you are seeing, reducing on the need for engineers to visit your site, getting you back up and running quicker.  We have a team of experienced engineers in-house that will look after your support needs, and where site visits are required these will be carried out by our own support resource so you know you will be getting support from someone who knows your case history.  Please see the table below for an indiciation of our charges:

* Please note that prices shown in the above table are on a per-month basis and are exclusive of VAT at the current rate.

Full support packages covering desktops, network and servers are not a problem to i3Q and the whole group has the ability to take on your support needs, leaving you with one less thing to worry about.  With the backing of Hewlett Packard, Dell and Miicrosoft you have another level of assurance that your needs are always to be attended.

For more information about our support and maintenance offerings, please phone 0844 412 5900 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .